Logistics Coordinator Resume Example That Passes ATS Screening

Supply Chain & Logistics · Entry Level · Updated 2025-03-20

Supply Chain & Logistics entry level Resume Example

Logistics coordinator roles are fast-paced and detail-intensive, and hiring managers are screening for candidates who can prove they handle volume, solve problems under time pressure, and communicate effectively with carriers, warehouses, and internal teams. Even at the entry level, your resume should demonstrate that you understand shipment lifecycle management and can work within the systems that keep goods moving. This annotated layout highlights the specific resume choices that help entry-level logistics candidates stand out.

Full Resume Sample

Bryce Kowalczyk

Logistics Coordinator

Professional Summary

Logistics coordinator with 2 years of experience managing domestic and international shipment coordination for a mid-size consumer goods distributor. Currently handling 60-80 shipments per week across FTL, LTL, and parcel channels, coordinating with 15 carrier partners and maintaining a 97.2% on-time delivery rate. Proficient in SAP TM, FreightPOP, and Excel-based shipment tracking. Known for resolving carrier disputes and delivery exceptions quickly, having closed 95% of exception tickets within the same business day over the past 12 months.

Experience

Logistics Coordinator

Helen of Troy (Hydro Flask, OXO brands) · Bend, OR · May 2024 - Present

  • Coordinate 60-80 outbound shipments per week across FTL, LTL, and parcel modes for consumer products distributed to major retail partners including Target, REI, and Amazon, routing through 3 regional distribution centers
  • Manage relationships with 15 carrier partners, negotiating spot rates for overflow shipments and escalating service failures that resulted in recovering $28,000 in freight claims over 10 months
  • Monitor and resolve delivery exceptions using FreightPOP and carrier portals, closing 95% of exception tickets (delays, damages, refused shipments) within the same business day to minimize retail partner chargebacks
  • Generate weekly shipment performance reports in Excel tracking on-time delivery rate, cost per unit shipped, and carrier scorecards, presenting findings to the supply chain manager during Monday operations reviews

Operations Associate

XPO Logistics · Portland, OR · Jun 2023 - Apr 2024

  • Processed an average of 40 bills of lading per day for LTL and intermodal shipments, verifying freight classifications, weight accuracy, and accessorial charges before carrier pickup
  • Tracked inbound and outbound shipments across a 12-door cross-dock facility, coordinating dock scheduling with warehouse supervisors to maintain trailer dwell times under 4 hours during peak season
  • Investigated and resolved billing discrepancies between carrier invoices and contracted rates, identifying $15,000 in overcharges across a 6-month period and processing corrections through the company's freight audit system
  • Supported the facility's seasonal peak operation (November-January) handling a 40% volume increase, adjusting carrier appointments and dock schedules daily to prevent congestion and maintain outbound shipment targets

Education

Bachelor of Science in Supply Chain and Logistics Management — Oregon State University, 2023

Skills

Transportation & Shipping: FTL, LTL, and parcel shipment coordination, Carrier selection and rate negotiation, Bill of lading processing and freight classification, Freight claims filing and recovery, Import/export documentation basics, Dock scheduling and appointment management

Systems & Technology: SAP Transportation Management (TM), FreightPOP TMS, Microsoft Excel (VLOOKUP, pivot tables, dashboards), EDI transaction monitoring, Carrier web portals (FedEx, UPS, XPO, SAIA)

Operations & Analysis: On-time delivery tracking and reporting, Carrier performance scorecards, Cost per unit analysis, Exception management and root cause analysis, Peak season capacity planning

Communication & Coordination: Cross-functional team coordination, Carrier dispute resolution, Retail partner compliance requirements, Vendor and warehouse communication, Daily operations briefing and reporting

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Why This Resume Works

Shipment volume per week immediately establishes the operational pace Bryce can handle. Sixty to eighty shipments per week across multiple modes and distribution centers tells a hiring manager that Bryce is comfortable operating at a pace that many entry-level candidates have never experienced. Logistics hiring is fundamentally about throughput capacity - can this person keep up? By putting the weekly volume in both the summary and the first experience bullet, the resume answers that question before the reader has to look for it. Without this number, the hiring manager has no way to gauge whether Bryce coordinated 5 shipments a week or 500.

The freight claims recovery demonstrates financial impact beyond routine coordination. Recovering $28,000 in freight claims shows that Bryce does not just track shipments - he follows up when carriers fail to meet their service commitments and recovers money for the company. At the entry level, most logistics resumes describe the mechanics of shipment processing without any evidence of financial awareness. This bullet positions Bryce as someone who understands that logistics has a direct P&L impact and takes ownership of recovering costs when things go wrong.

The same-day exception resolution rate proves reliability under time pressure. Closing 95% of delivery exception tickets within the same business day is a strong operational metric because exceptions are where logistics coordinators either protect or damage the company's relationship with retail partners. Late resolution means chargebacks, compliance penalties, and unhappy buyers. By quantifying both the rate and the timeframe, Bryce demonstrates the urgency and follow-through that logistics managers need from their coordinators, especially when working with large retail accounts that enforce strict vendor compliance programs.

The billing discrepancy investigation shows analytical skills applied to a real business problem. Identifying $15,000 in carrier overcharges over 6 months requires the ability to compare contracted rates against invoiced charges at scale, which is a skill that combines attention to detail with systematic analysis. For an entry-level candidate, this bullet signals that Bryce can do more than process paperwork - he can audit the financial accuracy of the logistics operation and catch errors that would otherwise go unnoticed. This is exactly the kind of initiative that leads to promotions in logistics organizations.

Section-by-Section Writing Tips

Professional Summary

Open with the volume of shipments you manage and the modes you work with (FTL, LTL, parcel, intermodal). Include your on-time delivery rate and the number of carrier partners you coordinate with. Name your primary TMS and any ERP systems you use, because these are hard filters in many logistics job postings. If you have a notable operational achievement like a high exception resolution rate or freight cost recovery, put it in the summary where it gets read first.

Experience Section

Every bullet should include a number: shipments per week, bills of lading per day, carrier count, dollar amounts recovered or saved, exception resolution rates, or volume increases handled during peak season. Logistics hiring managers think in terms of throughput, accuracy, and cost, so your bullets should address at least one of those dimensions. Name the retail partners and carrier companies you work with, because brand recognition adds credibility and context to your experience.

Skills Section

Organize by transportation operations, technology and systems, analysis and reporting, and communication. Name specific TMS and ERP platforms because logistics hiring frequently filters on system experience. Include Excel as a distinct skill with the specific functions you use (VLOOKUP, pivot tables, conditional formatting) since many logistics teams still rely heavily on spreadsheet-based tracking and reporting. List freight modes and documentation types to show breadth of operational knowledge.

Education Section

A degree in supply chain management, logistics, or business is common but not required for coordinator roles. If you completed relevant coursework in transportation management, inventory planning, or global trade compliance, mention it briefly. Industry certifications like APICS CSCP or CLTD carry more weight at the mid and senior levels but are worth noting if you have begun pursuing them.

ATS Keywords for Logistics Coordinator Resumes

ATS systems scanning Logistics Coordinator applications look for these terms. The resume above weaves them in naturally rather than listing them outright.

logistics coordinator supply chain FTL LTL shipment coordination freight carrier management TMS SAP bill of lading on-time delivery freight claims dock scheduling EDI distribution

Common Logistics Coordinator Resume Mistakes

Hiring managers reviewing Logistics Coordinator resumes flag these problems repeatedly. Each one can knock your ATS score or land your application in the rejection pile.

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